If you’re looking to get rid of an unwanted vehicle, whether it's running or not, Ride Forward in Austin offers a free car donation towing service that smooths the process for you. We understand the challenges of arranging a pickup, especially for vehicles that aren't on the road. That’s why we take care of everything, from scheduling the tow to handling the paperwork, allowing you to focus on the positive impact your donation will make.
When you choose to donate your car, the towing cost is covered by the proceeds we generate from auctioning your vehicle. This means no out-of-pocket expenses for you, regardless of the vehicle’s condition. Every vehicle donation, including those that are partially working or totaled, has the potential to contribute to our charitable mission. Let us help you turn your old vehicle into a force for good!
Step-by-step timeline
Submit Donation Form
Complete our online donation form with vehicle details and your contact information. This initiates the pickup process and allows us to better serve you.
Schedule Tow
Our dispatcher will contact you to discuss your vehicle and schedule a convenient time for the tow, typically within 24-48 hours, depending on availability.
Tow Truck Arrival
On the scheduled day, a tow truck will arrive at your location for pickup. Please ensure easy access and have the necessary documents ready.
Sign Over Title
At pickup, please provide the vehicle title and sign it over to the tow operator. If you don’t have the title, we’ll inform you of your state’s requirements.
Receive IRS Form
After your vehicle is sold at auction, we will mail you IRS Form 1098-C, confirming your donation and the proceeds received, usually within a few weeks.
What you need ready
- Vehicle title (signed over if available)
- Keys to the vehicle
- Signed release of liability document
- Confirmation of pickup address and phone number
- Clear access path for the tow truck
Honest expectations
While we strive to provide same-day service in Austin, availability can vary based on your location and the current towing schedule. Free towing is generally available for most vehicles, but extreme rural areas or impounded vehicles may present challenges. If you need a specific time, we recommend discussing options with our dispatcher to set up a time that works for both you and our towing partner.
How pickup logistics work
The pickup process is coordinated through our dedicated dispatch team, who work closely with a network of local tow operators. Communication is key; you’ll receive timely updates leading up to the tow. Our team will ensure the tow operator is informed about your vehicle’s condition and any specific instructions for pickup to streamline the experience.
Austin pickup notes
Austin's dense urban environment allows for quicker access to towing services, but be aware of local parking regulations—especially in HOA communities—where permits may be required. If your vehicle is parked on the street, make sure there are no restrictions; our tow operators are familiar with city rules but can’t work in restricted zones.
FAQ
Is there really no charge for towing?
What if my car is not running?
How do I know the towing service is reliable?
What documents do I need to prepare?
Can I schedule a pickup on weekends?
What if I don’t have the vehicle title?
How long before I receive my tax form?
Other pickup options
Ready to donate your car and make a difference? Fill out our donation form to get started with free towing in Austin. Let’s turn your unwanted vehicle into a valuable contribution today!